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Delivery Information

STANDARD FLAT FEE SHIPPING

  • All orders will be shipped within 24 hours of the order date.

  • Oversized and special delivery items may be subject to a delivery charge noted on the product page.

  • Some oversized delivery items require additional shipping time and may be shipped by truck within the contiguous China, as noted on the product page. You (or the recipient) will be contacted by the shipping company to arrange for a convenient delivery date.

  • Special order items and special delivery items will be charged at the time of purchase.

  • Items ordered together may not arrive in the same box. Most packages will be shipped by kosmab and final delivery will be made by your local mail carrier.


INTERNATIONAL DELIVERY

  • To determine shipping rates, simply begin the checkout process. After entering the address information, you can review your order with the shipping charges added.

  • Most products can be shipped to international addresses, though some oversized items cannot be shipped to an international address.

  • Recipient is responsible for all applicable customs duties, tariffs, taxes, or Value Added Tax (VAT), which are collected by the carrier upon delivery.

  • Orders are shipped via a traceable international carrier. Delivery should take 5 - 7 business days to reach your country provided that there are no unforeseen delays in Customs.


OTHER SHIPPING INFORMATION

Packing Materials: Orders are packaged with earth friendly biodegradable loose-fill. This material is starch based and non toxic, static free, reusable and compostable.